Last modified: [March 30, 2026]
PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND ACTIVE4.ME'S POLICIES AND PRACTICES REGARDING YOU OR YOUR CHILD'S INFORMATION AND HOW THE INFORMATION COLLECTED WILL BE TREATED.
If you do not agree with Active4.me's policies and practices, do not register to participate in the Program, or use the Website, any related applications, or services. This Privacy Policy is incorporated by reference into and forms a part of Active4.me's Terms of Service. Please read this policy carefully to understand Active4.me's policies and practices regarding you and your child's information and how the information collected will be treated. By accessing or using the Website, you agree to this Privacy Policy. This policy may change from time to time. Your continued use of the Program after changes are made is deemed to be acceptance of those changes, therefore, you should check the policy periodically for updates.
Active4me, Inc., a California corporation ("Active4me"). Active4me's "Program" includes two components: (i) the data collected directly related to the student's activity, and (ii) Active4me's proprietary online content, functionality and services offered on or via downloadable applications and the website (collectively referred to as the "Website").
Active4me respects your privacy and the privacy of your children. Active4me is committed to protecting the privacy of it's participants through compliance with state and federal privacy laws, including Family Educational Rights and Privacy Act ("FERPA"), Children's Online Privacy Protection Act ("COPPA"), California's Student Online Personal Information Protection Act ("SOPIPA"), and other related industry standards.
Active4.me is a service that encourages physical activity and gives program managers easy to use tools to track their program's effectiveness. Active4me use simple, inexpensive web, app and barcode technology to capture laps around a track and other self reported activities.
This policy describes the types of information Active4me may collect from you (or your child) or that you may provide when you visit www.getrunclub.com and/or use various aspect of the Program and its practices for collecting, using, maintaining, protecting, and disclosing that information.
Australian Privacy Act. Where Active4me collects personal information from individuals located in Australia in the course of carrying on its business, Active4me is committed to complying with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Individuals in Australia who have a concern or complaint about the way Active4me has handled their personal information may contact Active4me at info@getrunclub.com in the first instance. If your concern is not resolved to your satisfaction, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.
Occasionally, Active4me may receive personal information that it did not request — for example, if a parent or administrator includes additional details in correspondence that were not required for participation in the program.
When this occurs, Active4me will promptly assess whether the information is of a kind that Active4me could have collected in the ordinary course of operating the program. If the information could have been legitimately collected, it will be handled in accordance with this Privacy Policy. If the information could not have been legitimately collected, Active4me will, as soon as practicable, destroy the information or ensure it is de-identified, provided it is lawful and reasonable to do so.
For children, including those under 13 years of age (except where noted), Active4me may collect the following information through a user’s (or Program Administrator’s) submission of it:
Notice of collection. When Active4me collects personal information from you or your child, we do so as described in this policy. Active4me, Inc. (PO Box 73311, Davis CA 95617; info@getrunclub.com) is the entity collecting this information. Personal information is collected for the purposes described in Section 9 of this policy. The provision of most personal information is voluntary — fields such as student name, grade, and parent email are optional, and the program can function using auto-generated identifiers in place of any personal details. Where information is not provided, the consequence may be that certain features — such as emailed progress reports or personalised activity reports — are unavailable. Active4me does not collect personal information from children under 13 directly; collection from or about children is conducted through the school's program administrator acting under parental consent obtained in accordance with Section 5 of this policy.
Active4me does not condition a child's participation in the Program and online activity on the child providing more personal information than is reasonably necessary for that activity.
Active4me does not collect educational records, except the name of you or your child's teacher and school to allow data to be collected and organized for educational purposes as the Program Administrator sees fit.
Active4me requires consent from a parent or legal guardian when a child under 13 years of age wants to use or register with the Website. Parental consent is required from the child’s parent and can be provided to Active4me by either of the following methods:
Children (including children under 13) may receive a barcode tag, which becomes affiliated with their user name, and may be used by personnel authorized by the school to track and correlate to information about that child. Lost barcode tags should be reported to Active4me immediately at info@getrunclub.com. For security purposes of the child's information, the barcode tag itself will not access personal information. Personal information about the parent and the child can only be accessed by the Program Administrator with specific “user” access permissions.
Active4me's Privacy Policy is incorporated into the Terms of Service by reference https://www.getrunclub.com/Terms. Active4me cannot guarantee that all aspects of the Website will be up and running 24/7. Active4me reserve the right to suspend or restrict access to specific features by user. Active4me will not be liable in the event that all or part of the Website is unavailable at any time or for any period. Active4me is not liable for any data loss. Active4me does not represent that the content provided on the Website will be error free. Access to certain features of the website will be controlled through a unique URL sent by the program administer by email. This URL will contain a temporary unique 'key' that will enable access for up to 30 days.
As you interact with the Website, Active4me may automatically collect certain information about your equipment, browsing actions and patterns, including:
The information Active4me collects automatically is statistical data, and does not identify any individual. It helps Active4me to improve the Website and to deliver a better and more personalized service by enabling Active4me to:
The technologies we use for this automatic data collection may include:
Active4me uses information that is collected about you or that you provide to Active4me, including any personal information:
Active4me does not use you or your child's personally identifiable information in any marketing activities without prior approval from both the school's Program Administrator and the parent of the child (ie: student recognition programs or fundraising programs). Active4me does not use the data collected from use of the Website or the Program to target ads.
Active4me may disclose personal information that is collected or you provide as described in this Privacy Policy:
| Subprocessor | Purpose | Data Accessed | Location |
|---|---|---|---|
| Akamai Cloud | Cloud infrastructure and data hosting | Student names, IDs, teacher names, performance data, parent emails | United States |
| Amazon Web Services (AWS) | Cloud infrastructure and data backup | Encrypted Database backup on encrypted S3 drive | Australia, Ireland, United States, United Kingdom |
| Mailgun Technologies, Inc. | Transactional email delivery ( notification emails) | Parent email addresses and/or if student is over 13 years old, student email (optional not required) | United States |
Parents of children under the age of 13 may refuse to allow Active4me to provide their child’s personal information to third parties; provided, however, it may not be possible for Active4me to provide the services to you or your child if Active4me cannot provide information to the contracted service providers, such as the hosting company. To inform Active4me that you do not want Active4me to share your child’s information with third parties, please email info@getrunclub.com.
Active4me uses cloud infrastructure and backup services operated by Amazon Web Services, Inc. with data centres located in the United States, Ireland, the United Kingdom, and Australia. Personal information, in encrypted form, may be stored in or transferred to these locations as part of our standard backup and disaster-recovery operations. Before disclosing personal information to overseas recipients, Active4me takes reasonable steps to ensure that those recipients are bound by privacy obligations that are substantially similar to the Australian Privacy Principles under the Privacy Act 1988 (Cth). These steps include entering into Data Processing Agreements with each subprocessor that contractually require them to handle personal information in a manner consistent with applicable privacy law, to implement appropriate technical and organisational security measures, and to use personal information solely for the purpose of providing services to Active4me.
By providing personal information to Active4me, or by authorising a school or program administrator to do so, you acknowledge that personal information may be transferred to and stored in countries outside Australia. Where such transfer occurs, Active4me remains accountable for ensuring that the overseas recipient handles personal information in accordance with the obligations set out in this Privacy Policy.
Active4me may disclose information that does not personally identify any individual without restriction.
Active4me allows you to access, inspect, review, and correct the information and data collected online from you or your child. To request access to, correction of, or deletion of personal information, please contact Active4me at info@getrunclub.com. Please include your name, email address, and a telephone number where we can reach you, together with a description of your request.
Active4me will respond to access and correction requests within a reasonable time, and in any event within 30 days of receipt. Access will be provided in a format that is reasonable in the circumstances. In some limited cases, Active4me may decline to provide access — for example, where doing so would unreasonably affect the privacy of another individual, where a legal exception applies, or where the request is frivolous. If access is refused, Active4me will provide written reasons for the refusal and advise of any available avenues of complaint. Where Active4me corrects personal information that has previously been disclosed to a third party (such as a school program administrator or a subprocessor), Active4me will take reasonable steps to notify that third party of the correction, where it is practicable and lawful to do so.
If Active4me declines to correct personal information as requested, Active4me will notify you of the refusal and the reasons for it, and will advise you of mechanisms available to complain about the refusal, including to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au where the Australian Privacy Act applies.
Please be aware that redaction of data may not be available without complete deletion, and deletion of data may lead to the termination of your Active4me account, membership and/or service.
In compliance with SOPIPA, Active4me does not use the information to develop student profiles for any student for non-K-12 school purposes, or sell collected information to third-parties (except as part of a merger or business sale). Further, Active4me does not knowingly engage in targeted advertising to students or their parents or legal guardians and actively takes steps to prevent these actions.
Further, Active4me implements and maintains reasonable security procedures and practices to protect the collected information from unauthorized access, destruction, use, modification or disclosure, and has a process in place to request deletion of student's information. At the request of the participating school or school district, all student information, including your or your student's information, will be deleted.
Quality of personal information. Active4me takes reasonable steps to ensure that the personal information it holds is accurate, up to date, and complete, having regard to the purpose for which it is held. Because most student data is provided by school program administrators, Active4me relies on administrators to supply accurate information and to notify Active4me of any changes. If you believe that personal information Active4me holds about you or your child is inaccurate or out of date, please contact us as described in Section 14 so that we can correct it promptly.
Security Framework: Active4.me implements security practices aligned with the CIS Critical Security Controls (CIS Controls), a globally recognized cybersecurity framework developed by the Center for Internet Security. These controls guide our approach to protecting the personal information we collect and process on behalf of schools, administrators, and students.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Website, you are responsible for keeping this password confidential. Active4me asks that you not to share your account or password with anyone. Active4me asks that you please notify Active4me of any potential breach of security that may relate to your account or the password provided to you by the Program Administrator.
Unfortunately, the transmission of information via the Internet is never completely secure, and all such transmission is at your risk. Although Active4me does its best to protect your personal information, Active4me cannot guarantee the security of your personal information transmitted to the Website. Active4me is not responsible for circumvention of any privacy settings or security measures contained on the Website. The Website may contain links to other sites and Active4me is not responsible for the privacy policies and/or practices on other websites. Please check the privacy policy of the third-party site immediately upon accessing the site.
We retain personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, or as required by applicable law.
Active Account Data. Personal information associated with an active student account — including, where voluntarily provided, student name, teacher, grade, parent email address, and student email address (for students age 13 and older) — is retained for the duration of the account's active status.
Account Deletion and Expiration. When a student account is deleted by an administrator or authorized user, or when an account expires due to inactivity or the conclusion of a program term, the associated personal information is scheduled for permanent deletion. Such data is permanently and irreversibly deleted from our systems within ninety (90) days of the deletion or expiration date.
Encrypted Backup Retention. As part of our standard security and disaster recovery practices, we maintain encrypted database backups for a period of up to six (6) months. These backups are automatically and permanently purged upon the expiration of that retention period. Personal information contained in encrypted backups may persist for up to six (6) months following account deletion or expiration, after which it is permanently deleted in the ordinary course of our backup purge cycle.
No Sale or Transfer of Student Data. We do not sell, rent, or otherwise transfer student personal information to third parties for commercial purposes. Retention of student data is solely for the purpose of providing and improving our services to schools and administrators.
Requests for Early Deletion. Schools or authorized administrators may request the deletion of student personal information prior to the expiration of the applicable retention period by contacting us at info@getrunclub.com. We will honor such requests in accordance with applicable law, including the Family Educational Rights and Privacy Act (FERPA) and the Children's Online Privacy Protection Act (COPPA), where applicable.
Active4me may amend this Privacy Policy from time to time. It is Active4me's policy to post any changes made to the Privacy Policy on this page with a notice that the Privacy Policy has been updated on the Website home page. If Active4me makes material changes to how users' personal information will be treated, Active4me will notify you by e-mail to the e-mail address specified in your account. You are responsible for ensuring your account is up-to-date with an active and deliverable e-mail address that contacts you directly, and for periodically visiting the Website and this Privacy Policy to check for any changes. The date the Privacy Policy was last revised is identified at the top of the page. You are bound by any changes to the Privacy Policy when you use the Website after such changes have been first posted, and, if material, you’ve received notice.
If you have any questions or concerns regarding Active4me's Privacy Policy, please send a detailed message to info@getrunclub.com. Active4me will make every effort to resolve your concerns.
Contact: Active4.me